Before entering the lounge, we pass through a corridor with glass sidelines and flowers on display. It's lovely :) the corridor somehow gives it an exclusive feeling.
I love the interior of the lounge. Its far from spectacular, but its cozy enough. At least better than GA's lounge. Also, though the selection of food is not much, all of the food served tastes good. Like whats the use of putting so much choices but all the food tastes horrible.
The next good thing is the service, the lounge staff was attentive, friendly and helpful. They were all smiles.
Once we arrive at the lounge, the lounge staff quickly greeted us and asked us what we'd like to drink. Then they came with a cup of tea ( our choice ).
The choice of reading materials is exceptional. A variety of magazine from different categories and fields were on display in a long shelf.
Also, I like how the passengers on the lounge are so chill and really only mind their business ( this is not the case in some other lounges, hahaha )
The restroom is just okay but clean enough, clean is an important factor which I really appreciate.
Perks of being a biz or first class passenger of SQ is the fact that there is a dedicated immigration, the staff will help you with your passport and escort you to the lounge. The immigration area is just right on the left side of the check in counter, just few walks away. In contrast, for Economy class passengers, its quite a looong walk to the regular immigration area lol.
Anyways, I don’t know if this dedicated immigration lane will still be available when they move to terminal 3, because Garuda’s business class passengers get to do immigration in a priority lane, but you still have to queue for it, its just in a less crowded lane. Whereas SQ’s dedicated immigration is that you can just hand your passport to the staff and go straight to the lounge, the staff will arrange and look for you at the lounge once it is stamped already. And mind you, garuda Indonesia is based In Jakarta, government owned as well think about the power, right and authority they have in this capital city.
But I do think SQ will do everything they can to continue giving their premium class passengers those perks.
I think Esplanade Lounge offers more variety of reading materials ( both national and international ) than Garuda’s lounge.
Selfie with Mom ;)
You can see on the right side, is the shelf containing reading materials, and this is not the only shelf
Depends on the time of the day and the load of the flight, but Esplanade lounge is, as I can say, one of the most peaceful lounge here in Jakarta.
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