Date : 6 July 2018
Aircraft : B777-200
Flight Number : SQ 868
Route : Singapore (SIN) - Hongkong (HKG)
Cabin class : Business Class
First off, I didn’t request any birthday cake as my birthday pass a week ago ( And I think I had enough birthday surprises & celebrations from my family, students and Garuda ). Plus, you cannot request a birthday cake if it passed 6 days lol, can you imagine how many cakes SQ should supply if every passengers can asked for a cake even 6 days before or after their birthday???
You can request for a birthday cake when you’re flying a day after, during or a day before your birthday, when flying Singapore Airlines, whatever your class of travel ( yes, even in Economy )
So it all started when I was chatting with Ms Kim ( the loveliest cabin crew ive ever met - shes the Inflight Manager ) she had such amazing personality, so lovable, so sincere ( like you can really differentiate who really want to talk to you, or ‘have’ to talk with you, and if you’re an Indonesian reading this, you know you can really differentiate basa basi and non- basa basi hahahaha )
I adored how passionate she is, and what a great leader she was. All the cabin crews on all 2 flights with her as the IFM , from my experience was simply out of the world :)
I shared with Ms Kim, that Im a huge fan of Singapore Airlines and flew with SQ monthly for my work trips to Hongkong. Then I showed her my recent 18th Birthday Cake, an SQ A380 themed cake ( which I will cover in a special article on this blog )
She immediately asked why I didnt request a birthday cake to celebrate onboard SQ, and I replied the same reason I wrote in the beginning of this article.
She also mentioned about the SQ teddy bears, she asked me which bear I havent got, I told her I had the blue, the red, the 70th anniversary special, but not the Dreamliner!! ( havent got the chance to fly them because my routine routes are not operated with a DreamLiner - and due to many work commitments both business and social works and as a student, I cannot fly that often, or even fly without a purpose if you know what I mean, well I hope I can fly more often hahaha )
She felt bad theres no SQ teddy bears on that flight, well I guess its due to the sudden aircraft change (?) anyways its not a big deal, i have like 8-9 of them at home. I just love collecting teddy bears of the world’s best airline, aka my favorite airline :-)
Ms Kim then took note of the dreamliner teddy bears which I didnt have, and asked about the flight number of my next flight ( which is the HKG-SIN sector )
She really wrote on the her palm.
And she said she will arrange a birthday cake and dreamliner teddy bears on my next flight.
I was so touched by her kind gesture. She showed that she cares. And that she wanted to give me the very best.
30 minutes before landing, Gladys came to me and weirdly said 'Hi' clearly, loudly, cheerfully. I was so confused at first.
Seconds after that, 'the whole squad' Ms Kim, Kenny, Sulaiman joined in with a tray....
The tray consists of magnum icecreams decorated with pralines ( like hey so much effort they took the icecreams from Economy class then back to the biz class galley to set it up ) , they also wrote me handwritten cards, birthday greetings and postcards. If you look closely, Sulaiman even wrote #AvGeek and the aircraft registration number!! So extra , right :)
At that point, I was speechless. Not to mention, they also hole punched the menu book to decorate the tray, clover leave shapes...
And also took whatever merchandise or children toys they could get to colour my 'birthday tray'.....
I cannot ask for more, I was so surprised.
Anyways, Ms Kim gave me her namecard and jot down my house address in Jakarta, She said if I cant get these dreamliners teddies on my next flight, she’ll deliver it to my house.
We landed around midnight 12pm, I wasn’t sleepy or tired at all. I was too happy :)
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Date : 8 July 2018
Aircraft : B777-200
Flight Number : SQ 857
Route : Hongkong (HKG) - Singapore (SIN)
It was a morning flight, I was quite sleepy but looking forward for my flight. Honestly speaking, deep down, I really hoped SQ won’t let me down. I mean the teddies and cakes promised, I was wondering will it be there? Or will it not be there. But again, on the other side, I believe that SQ will not let me down.
Fast forward, after the meal service, Ms Kim came, presenting me a tray with a Birthday Cake, SQ birthday card and a pair of Dreamliner teddies. As promised ;) and 3 citrus juice / drink ( I forgot the name, it was on the beverage list on the menu book )
Then again, we took pictures together :) Happy me. I feel so blessed again and again.
Big thank you to all the crews onboard SQ868 and SQ857 for making my birthday extra special. The care, love and initiative of the crews touched the deepest part of my heart. It will be a great memory I’ll forever keep in my heart.
To IFM Ms Kim, Gladys, Kenny, Raymond & Sulaiman, thank you for everything. I hope our paths cross again, and wish all of you happiness and blessings forever and always :)
You’re all the true definition and example of impeccable hospitality. Simply Unbeatable.
Cookies the crew bought for me during their stay in Hongkong, I really appreciate it!!
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Hii! Loved reading about your experience! It is honestly amazing to hear about how Ms Kim remembered you, you must have made a really great impression on her!
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ReplyDeleteaku mau tanya req special birthday cake nya itu dimana ya ??
karena aku tgl 30 april ultah & 1 may nya aku flight
itu bisa req birthday cake even my booking on economy class??
thank you